Objective: To find a
rewarding and challenging position, utilizing my acquired skills which will
eventually lead into supervisory roles and management.
Experience:
Support Manager, Wal-Mart 3rd Shift. (April 2008
– present)
l Started
as Stocker 3rd Shift in April 2008 in the Dairy and Frozen
Departments
l Promoted
to In-Stock Supervisor 3rd Shift in March 2009
l Promoted
to Support Manager 3rd Shift in August 2009
l Able to
work Receiving, Cash Register, Make Keys, Mix Paint (all types), Issue Hunting
and Fishing Licenses, and operate all electric pallet jacks, Walkie Stacker,
Gemini with printer and Fork Lift.
l Currently
working in the back binning merchandise and providing excellent customer
relations.
United States Army, Reservist called to active duty in
l Volunteered
for Active Duty to serve in
l Effectively
advised and mentored Iraqi Battalion Logistics personnel resulting in
increasing the Operational Readiness Assessment level from Level 4 to Level 2.
Operational Levels are from 5 to 1, 1 being the best.
l Disbursed
$27,500 of Transitional Public Funds with no discrepancies
l Trained
the Iraqi Battalion to conduct emergency resupply operations resulting in the
Battalion being capable of sustaining ongoing combat operations.
Hawk Home & Business Services: Service Company (November
2003 – December 2006)
Lawn Care Division:
l Sold
services to protect and enhance customer lawns in the
l Treated
Lawns to enhance the beauty of customer’s lawns.
l Provided
home owners with detail information and best practices to protect and beautify
their lawns.
Home
Renovation Division:
l Sold
services to prospective buyers in the area of home renovation projects such as interior
& exterior painting, ceramic tiling, home repairs, wind or weather damaged homes,
sheetrock repairs, trim installation or repairs.
l Worked
with area Real Estate Investors, Contractors and Sub-contractors to renovate
for resale or for rent single family homes.
l Consulted
with area Real Estate Investors in single family homes to help develop cost
cutting procedures and by getting repairs completed quickly and correctly.
Computer
Programming Division:
l Created
database software for Jaguar Development a Real Estate Investor Company to
teach potential Investors about the business.
l Designed
interactive websites for Jaguar Development Co., to promote and sell company products.
l Performed
recovery services to save or protect company data for area Small Businesses in
area
l Designed
and installed in-house Application and Website Servers, to include all wiring
and software setup.
Historic Tree Nursery: Network Administrator (Windows
based), website administrator/builder, Helpdesk support for company (February
2002 - March 2003)
l Designed,
maintained and periodically upgraded company website.
l Saved
company money by redesigning company server hardware and software to protect
efficiently all company data.
l Signed
on Affiliates and provided customer technical assistance for software links on
their websites.
l Provided
technical assistance to customers
Tek-Systems (Merrill
Lynch): 1st and 2nd
Level Helpdesk and Trainer for
l Saved
company time and money during diagnoses of hardware issues by implementing a
cost saving plan that helped diagnose Hard Drive Failures and Error codes prior
so that they could be repaired instead of replaced.
l Provided
2nd Level training to team members so that they could also perform 2nd Level
onsite repairs without going outside of the department, which saved the
department money.
l Saved
college money by implementing and carrying out a plan to provide all labs and
Networked Servers on uninterruptible power generator
l Performed
on site helpdesk support for three campuses, 2 in
l Responsible
for 2 each Terminal Servers, Distance Learning Server, 3 each Novel 4.12
Servers, 3 each Unix Servers (DNS), 1 NT Server, Web Server and several
Switches and Hubs throughout entire campus.
SDI LeGrand Publishing, Inc.: Certified Novel Administrator,
Information Systems Manager, Lucent Technologies systems Manager, Help Desk
Support and Marketing Analyst. (September 1995 – December 1999)
l Provided
state of the art telemarketing data for Telemarketing Department to increase
sales
l Managed
all company computer systems, protected data, and upgraded periodically all
systems to include all virus detection software to protect company data.
l Provided
Marketing Analysis reports to the Marketing Department to increase effectiveness
of advertising and sales.
Education:
High
School Graduate (1975)
Central
Texas College, Florida Community College, Jones College and University of
Maryland – General Studies which included a number of Computer Programming
classes.
Programming
Skills: Visual Basic, Visual Studios, COBOL, HTML, XML, FoxPro (Database),
Report Writer, UNIX, LINUX and Marketing Analysis Software. Certified Novel
Administrator, A+ training, Web Server and Application Servers design and
installation, LAN and WAN design and installation, Wireless Hardware and Fiber
installation.
Other Skills:
Type 50 wpm, key 35 kpm, able to communicate effectively with peers,
subordinates and supervisors alike. I
have strong customer service skills in dealing with customer related
problems. Clean driving record, no
felonies or misdemeanors’ and 100% drug free. Combat Medic and Certified Army
Instructor (Reserves).
Awards: Combat Action Badge, Army Commendation Medal (2nd
Award), Army Achievement Medal (5th Award), Army Good Conduct (5th
Award), National Defense Service Medal with Bronze Star, Global War on Terror
Service Medal, Iraq Campaign Medal, Army Service Ribbon, Overseas Service
Ribbon (3rd Award), Non-Commissioned Officer Professional
Development Ribbon (2nd Award), Armed Forces Reserve Medal with ‘M’
device.
Salary: Negotiable
Personal:
Musically inclined with Recorder, Alto Sax, Horn and Trumpet.
References: Supplied upon request.